1. Who we are
This website is run by SaaRey Digital, a digital marketing and AI automation agency founded by Sandeep Kolisetty. For this policy, SaaRey Digital decides why and how your personal data is used. Under India's Digital Personal Data Protection Act, 2023 (DPDP Act) that makes us the "Data Fiduciary".
2. What we collect
When you send an enquiry through our website form or our Google Form, we collect:
| Data | Required? | Why |
|---|---|---|
| Name | Yes | To know who we are speaking to |
| Mobile number (WhatsApp) | Yes | To call or WhatsApp you about your enquiry |
| Email address | No | To send a confirmation and reply by email if you prefer |
| Services you are interested in, monthly budget range, your message | Services yes, others no | To understand your needs and prepare advice or a proposal |
| Your consent and the time you sent the enquiry | Yes | To record that you agreed to be contacted |
We do not ask for sensitive information such as financial account numbers, government ID or health data. Please do not include it in your message.
Our website does not use advertising or analytics cookies at the moment. If we add tools such as Google Analytics or the Meta Pixel in future, we will update this policy first and ask for your consent where required. When the page loads, fonts are served by Google Fonts and a 3D graphics library by cdnjs (Cloudflare); like any website request, these providers receive your IP address and browser details to deliver the files.
3. Why we use it
- To reply to your enquiry by phone, WhatsApp or email.
- To understand your business needs and prepare a free audit, advice or a proposal.
- To keep a simple record of enquiries so no request is missed.
We do not sell, rent or trade your personal data, and we do not add you to marketing lists without asking you separately.
4. Your consent
We process your data on the basis of your consent, which you give by ticking the consent box before sending the form. You can withdraw your consent at any time by emailing saareydigital@gmail.com or sending "STOP" on WhatsApp to +91 90009 20930. Withdrawing consent does not affect anything we did before you withdrew it, and we will stop contacting you and delete your enquiry data unless the law requires us to keep it.
5. Who processes it for us
We use trusted service providers ("Data Processors") to store and handle enquiries on our behalf:
- Google (Google Forms, Google Sheets, Gmail and Google Apps Script) to receive, store and organise enquiries and to send confirmation emails. Google may store data on servers outside India.
- Google Gemini to sort enquiries by priority (see section 6).
- Our website host to deliver the website securely.
We share your data only with these providers and only for the purposes above, or if we are required to do so by law.
6. How we use AI
Our assistant, OhRey AI, uses Google's Gemini service to read the services, budget and message parts of your enquiry and suggest a priority (Hot, Warm or Cold) and a next step for our team. Your name, phone number and email address are never sent to the AI. Google's free AI service may use the text it receives to improve its products, so please do not write personal details in your message. A person from our team always reviews enquiries; the AI does not make decisions about you.
7. How long we keep it
We keep enquiry data for up to 24 months after our last contact with you, so we can follow up on your request and keep a record of our conversations. After that we delete it. If you become a client, we keep the data needed to deliver our services for as long as you are a client and as required by tax and accounting law.
8. How we protect it
Enquiries are sent over an encrypted (HTTPS) connection and stored in an access-restricted Google account used only by the SaaRey Digital team. Our website checks every enquiry for spam before saving it. No system is completely secure, but if a personal data breach affects you, we will inform you and the Data Protection Board of India as the DPDP Act requires.
9. Your rights
Under the DPDP Act you can:
- Ask what personal data we hold about you and how we use it.
- Ask us to correct, complete or update your data.
- Ask us to delete your data.
- Withdraw your consent at any time.
- Raise a grievance with us and, if you are not satisfied, with the Data Protection Board of India.
- Nominate another person to exercise these rights for you in case of death or incapacity.
To use any of these rights, contact us using the details in section 11. We may need to confirm your identity before acting on a request.
10. Children
Our services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, contact us and we will delete them.
11. Contact and complaints
Grievance contact: Sandeep Kolisetty, Founder, SaaRey Digital
Email: saareydigital@gmail.com
Phone / WhatsApp: +91 90009 20930
We will reply to privacy requests and grievances as soon as possible and within the time limits set by law. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
12. Changes to this policy
We will update this page if the way we handle personal data changes, for example if we add analytics. The date at the top shows when it was last updated.